Taking Artists To The Next Level

By Spence Smith | Categories: Employees and Culture, Multimedia

People often ask me what I REALLY do for my job. It’s a valid question since for some of my friends it doesn’t seem like working with artists is that demanding of a job.
Actually, the time I spend traveling for this job should tell you how demanding it really is. I travel on…

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Mar 1 2008

“Thank You for Calling Compassion, My Name is Brad…”

By Brad Barker | Categories: Employees and Culture

For 16 years, I have worked in the customer service and contact center industry. Until coming to Compassion, my experience was strictly in the for-profit world. Over the years, I’ve personally handled or listened to thousands upon thousands of customer service calls. Taking payments, refunding payments, solving problems, causing problems, selling products, selling services, setting…