You have a few different options for sending a monetary gift. Each year, you can send $10 to $50 as a birthday gift, $10 to $50 as a general gift, and $25 to $1,000 as a family gift. You also have the option of donating any amount, we typically suggest $20, to the Christmas Gift Program on your sponsored child’s behalf.Continue Reading ›
I’ve taken many calls from sponsors about their children’s pictures. “Why is my child wearing such nice clothing?” “Why is my child not smiling?” “My child’s newest picture doesn’t look like my child. Why?”Continue Reading ›
Questions about letter writing are the most common ones I hear in the contact center. Many sponsors call or write us because they are frustrated with the quality of the letters they receive from their sponsored children.
A few days ago, I spoke with Judy because she was upset that her sponsored child, Carlos, doesn’t answer the questions she asks in her letters. She was also frustrated because she had just received a letter wishing her a “Merry Christmas” … in June!
“A child in Indonesia wanted to know if people in Canada had hair on their feet to protect them from the cold.” Another child asked, “Is math the same in every country?”
We can’t really call ourselves a “call center” any more. Why? Because these days we do much, MUCH more than just take calls.
I know it may seem a little early, but now is actually the perfect time to get your Christmas gifts and letters in the mail to your sponsored child.
Questions about correspondence are among the most common we hear among support community and in the contact center.
Did you know that we’re on Pinterest? You can find us here: pinterest.com/compassion.
Since implementing the new online letter writing tool, we receive about 7,000 web letters each day compared to the 1,000 or so we received daily before the tool was implemented.
Ideas for writing your sponsored child are a very popular topic on the Compassion blog, OurCompassion, on Facebook…pretty much everywhere.