Archive for the ‘Employees and Culture’ Category

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Sep 18
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Christian growth jacobJacob Kitonsa began working for Compassion in Uganda in 1999. He currently works in our International Program Group as a Senior Leadership Development Program Specialist.

Jacob shares that working for Compassion has given him the opportunity to root himself in Christ, to establish himself as a Christian, and to make his life his ministry.

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Sep 16
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Non profit organizational structure Now, I know the organizational structure of a company is not all that exciting, but it does say a lot about how an organization is run, what its priorities are and how it tries to achieve its objectives.

Just take a look at your church.

If it has a senior pastor, five associate pastors, two youth pastors, three children’s ministry directors, two worship pastors, three small group directors and a congregation of 50 people, that’s a problem, wouldn’t you say?

Top heavy, perpetually over budget, ridiculous amounts of overhead.

Now say it’s located near an inner city and its main goal is to do targeted outreach. Now the church is potentially lacking in both talent and funding to achieve its outreach goals.

Mission and budget are crucial pieces of the puzzle for an organization. They drive strategic planning one year and five years down the road and govern the here and now.

They help dictate the best structure of an organization and enable managers to make important decisions around hiring — Who? For what purpose? When?

Last year alone Compassion grew by 371 full-time employees — a 19 percent increase. We have more than 1,500 International Program staff in the field — 67 percent of our total staff is made up of nationals. That says a lot about how we use our resources and go about our mission.

Organizational structure is important, especially for us as we have been growing so rapidly.

You all know we’ve surpassed 1 million concurrently sponsored children. What on earth does it take to support a boatload of new employees and more than 1 million sponsored children?

Well, let’s take a quick look at the mission-keepers and budget preparers at Compassion. They fit under the umbrella title Global Support Services and are one part of what makes things tick here in Colorado Springs. (more…)

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Sep 15
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Non profit organizational structure So to follow up on the clock analogy, what makes Compassion tick? Which gears and teeth make Compassion run and how?

Are there letter-writing genies in the basement? Does Compassion’s headquarters even have a basement?

Do Santa’s workshop personnel kick it here during the off-season addressing and licking envelopes and sleighing over to Togo, India and Honduras to drop off sponsor letters? Payroll and finance must have a tough time keeping up with the influx of elfishness.

No genies. No basement (that I’m aware of). No elves. No sleigh. (Although there may or may not be a task force looking into the cost benefit analysis of said magical sleigh. Postage is expensive.)

Today, I will break this down into a very high level overview. It won’t be totally satisfying but one must start somewhere. We can get into the nitty gritty later.

First the Ministry Paradigm. Or rather, my version of it.

Before you tune out, the Ministry Paradigm is basically a high-level representation of how Compassion is organized to best serve children.

And when you think about it, every organization should have a specific goal: mainly to take the mission and vision, devise a strategy to implement change, employ specific operations to reach the desired outcomes, and measure them along the way to gauge impact. Right?

I think we can all agree that the children are the main focus of Compassion’s work. The children are the reason you sponsor, and it is you who allow us to serve them.

Now, we’ve got two sides of the equation. Two main feeders serving Compassion’s children — church partners in the field and sponsors here in the U.S. (and abroad). A gross misrepresentation, but go with this analogy: hands and money. (more…)

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Sep 14
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Lauren Di Cecio Lest I misled readers with my first entry on the epic move from New York City to Colorado Springs, I must confess that I am not a true city slicker.

While yes, I did most recently come from NYC, it was only a two-year stint for graduate school. An unfortunate amount of that time was spent in a university library.

I grew up in a suburb 30 minutes outside “the city,” as it’s referred to. (There apparently is no other city comparable in the world according to New Yorkers, so the definite article is used.)

My town was pretty standard: backyard, front lawn, dog and cat, older sister who bossed me around, friends “on the block,” peanut butter and jelly in a paper bag, squashed.

I walked to school, played kickball in the street and stoopball at my grandma’s before requisite the 19-course Sunday meal.

And while man’s talent seems to reign supreme in Manhattan’s skyscrapers and Broadway shows, God’s talent reigns supreme here in Colorado Springs at Compassion. From the glory of Pikes Peak and tremendous Colorado thunderstorms, to the daily happenings in the conference room near my desk at Compassion, God is sovereign and present.

Part of my first three months here at work has been spent trying to figure out how Compassion functionally works. And that is what I’d like to pass along to any interested readers.

I won’t bore you with a PowerPoint presentation on the organizational matrix, but I will attempt to scratch the surface of a beloved organization in order to help us all understand what makes Compassion tick and how it actually does the ticking.

But first, here is the surface.

In order to release children from poverty in Jesus’ name, we’ve got to implement programs that reach the children. That requires funding and support.

So, Compassion is set up to do all three: attract and engage sponsors and donors, provide shared support services, and implement programs.

main-roles

And mind you, my next posts will not be the official version. So please, take this with a grain (lump) of salt.

I’m still getting my bearings here and will be drawing from large corporate documents, orientation presentations and conversations with co-workers.

So, while I’m striving for integrity of information, do not take this as canon, but rather the unofficial version. Understood?

Be assured that it will also unavoidably be tainted with my humor, which often falls flat.

Thanks for coming along for the ride!

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Sep 11
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How and why “So you moved from New York City … to Colorado Springs? Wow.” Full stop. “That must be a big adjustment …”

“Yes indeed,” I reply.

And that is the most common reaction I (right) get. What makes me chuckle though is the momentary look of utter confusion that passes over a person’s face as the “How” and “Why” questions begin to percolate, fighting their way to the mind’s surface.

It is as if my co-worker could, for the very briefest of moments, still get a whiff of the cab that took me to NYC’s LaGuardia Airport three months ago. The taxi driver was a cologne-toting, disco-listening, ’70s throw-back who threw even me for a loop, so I wouldn’t be surprised if there was a strange co-mingling of cab and cologne left on me.

But in all honesty, I chuckle at myself more than anything. Because I fully realize I do it, too, right back at my co-worker telling me he is from a distant town in eastern Texas or a one-stoplight town in Nebraska.

And I go shuffling frantically through the file folders in my mind to come up with something, anything, only to arrive at the “N” section out of breath. I find that my Nebraska file is empty — save for the dusty “Lincoln” filed in 1987 during the lesson on state capitals that I never mastered.

Slightly embarrassed, I refocus on my conversation partner, knowing that my sheepish smile is perhaps conveying an equally disconcerting non-meeting of the minds.

I chuckle, thanking God for humor and grace. And that’s what makes the world go round — God. I suppose that is how I landed here in the Wild West after all.

And by “suppose” I mean it was all Him, and by “here” I mean Compassion International’s Global Ministry Center in Colorado Springs, Colo.

One of the best parts, right off the bat, has been realizing that these momentary non-meetings of the mind are so unbelievably insignificant in the face of a mission so clear and near to God’s heart — releasing children from poverty in Jesus’ name.

Over the last three months I’ve been learning about my co-workers. Nebraska, for example, is a brother and a friend who dispenses grace like orange slices at a kid’s soccer game.

The once shamefully empty file folder in my head is bulking up very slowly with remnants from his life and how God is continuing to make him a man after His own heart. I can now locate Nebraska on the map, and even the town where he’s from.

And this has been my experience thus far of Compassion-ites. Truly amazing. Amazingly talented. People of creativity, ambition, grace and, oddly enough, compassion.

Another amazing part about work at Compassion so far is knowing that in some teeny tiny way I’m able to do something for kids growing up in poverty — the ones struggling to fight the lies that tell them they don’t matter and will amount to nothing.

I played soccer with them in Brazil and lost miserably; I was blessed to visit them in Panama at their schools and was humbled at the loving reception; I was toured around cities in Tanzania by kids living and working on the streets. Kids on glue to quell hunger pains, but kids eager to hold my hand and show me their world.

I’ve seen their resiliency and determination in the face of impossible circumstances and I know that God is in their midst. That His presence is there.

So maybe the fax machine near my office intimated me on day three, and maybe I can’t find pizza with decent crust in this town, and maybe I’m still fumbling around in my new role here at Compassion, but the list of things that just don’t matter in light of God’s glory, continues to grow.

And hopefully I’m growing too.

So, in response to the “How” and “Why” questions on my cross-country move … I suppose airplane, moving truck and God don’t really suffice. But what I see in my mind’s eye is liquid grace trickling through God’s labyrinth, running together and overflowing. Joining New York, Nebraska and Compassion International.

And now, a 12-year-old girl in Colombia, Elizeth, I’m blessed to sponsor. Humbled for perhaps the billionth time in the last three months, I thank God. Daily.

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Sep 10
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Inverting the triangle Hello. My name is Ally Patton. I’m a Las Vegas native currently attending the University of Nevada, Reno.

This past summer, I interned at Compassion in the Global Ministry Center. There, I worked to establish the Delivery Community* as well as to formulate a detailed road map for upcoming project management training intended to further equip and empower Compassion staff.

When I started my internship, President and CEO Wess Stafford offered a revolutionary idea during my first day of staff orientation. He held up his hands and used his thumbs and index fingers to form a triangle. This top-down pyramid is the traditional model of leadership.

Yes, I’d heard this before. This is how the working world functions — the base supports the top, and the top, due to its position, makes the final call on all projects, decisions, etc.

But then Wess moved his hands, flipping that triangle upside down and said this is how leadership is supposed to look.

I gawked as Wess explained he may be in a position of leadership, but that didn’t mean he was at the top of the triangle.

Instead, he calmly clarified that because of his position in leadership, he was the bottom point of the triangle. As a leader, it is his responsibility to serve and support the rest of the organization — the staff, the global partners and, most important, the sponsored children.

That day I squirmed in my chair, confused by this role reversal. This is not how business functions. This is not how projects are executed. This is not how the world works.

But while this is not how the world works, this is how the kingdom of God is meant to be.

Philippians 2:3-8 adds value to this worldview and the concept of servant leadership. In the New International Version (yes, I prefer this version over ESV) this reads:

“Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests, but also to the interests of others.

“Your attitude should be the same as that of Christ Jesus: Who, being in very nature God, did not consider equality with God something to be grasped, but made himself nothing, taking the very nature of a servant, being made in human likeness. And being found in appearance as a man, he humbled himself and became obedient to death — even death on a cross!”

When I arrived at Compassion, I came as a culturally aware college student from a secular university. I saw these verses in Philippians as vital to following Christ. Yes, implement them at home, with friends, at church and in the streets. But in my occupation?

Surely, this didn’t have a place in the power plays of the business world. (more…)

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Aug 19
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Christian fasting In October, my crazy friend, Marc, and I will be running a marathon! To build the stamina to run 26.2 miles we started training months ago. I underestimated how much of my time and energy this consumes. We meet early mornings, usually around 5 a.m., for long runs.

Some mornings, it’s rainy. Or cold. Most mornings, my bed feels so cozy and the thought of hitting the pavement sounds ridiculous! However, I know in the end, the discipline will pay off when we cross the finish line.

In order to keep our minds off the pain of running, Marc and I usually talk about a number of our favorite things, but rarely do we talk about spiritual disciplines. Although lately I’ve been thinking a lot about fasting, which is weird since training for a marathon means I should probably be eating more food. :-)

However, there are a number of different ways to fast – with refraining from media outlets and food or specific drinks being quite common. But regardless of what the fast is about, they all make me uncomfortable. I told this to Marc, a relatively new Christian, and his response stunned me.

“Well, I don’t understand fasting. Jesus Christ died on the cross for me, and in return, I’m supposed to give up Starbucks? Seems like we’re missing the point.”

Whoa! Instantly, I was humbled.

When I fast, I usually chose something that won’t necessarily bother me too much… like abstaining from Starbucks or Facebook. Marc and I discussed the issue of fasting for the next couple of miles. We compared it to our marathon training.

I realize that much like my marathon training prepares my physical body for the task ahead of me, Christian fasting is a discipline for the soul. By fasting, I make a conscious decision to sacrifice comfort to draw closer to the heart of Christ. Fasting allows us the privilege of sharing in His suffering.

After a couple of miles, I realized that maybe my problem with fasting is that I was missing the point all along. As with all things that are difficult, such as fasting or marathon training, there is also so much joy to be found.

May we challenge ourselves today to pray about a way we can experience the discipline of Christian fasting, and in doing so, enter into the presence of our God.

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Aug 11
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A different perspective Recently, my husband and I had the opportunity to have one of the Leadership Development Program Moody scholars stay with us. You’ve met Richmond, Michelle and Tony. Well, “Jimmy from Kenya,” as he likes to call himself, is our newest scholarship recipient.

With Jimmy from Kenya (a.k.a. Jimmy Wambua) as a house guest, we were treated to the first reactions to life in America from the perspective of someone who had grown up in poverty.

After the first couple of days, I asked him how it was going and what struck him most about life in America. It was the cheese.

“In America, you are so particular about what you want. You take me to Subway and they ask, ‘What kind of bread do you want?’ ‘What type of dressing do you want?’ ‘What type of cheese do you want?’ In my country cheese is cheese. It’s this or it’s nothing.”

The variety in general was a bit overwhelming to Jimmy.

“When I asked Mike for tea, he opened the cabinet and there was so much. Tropical tea, dessert tea, tea cocktail. Even in cars you have variety. You have a car for different kinds of weather and different activities.”

At every turn, we seemed to be asking him to make choices. And let’s not even talk about our trip to Walmart.

He was also quite struck by our home and our neighborhood. We live in a fairly typical middle-class American neighborhood and home.

Before he came, I had felt a bit self-conscious because the other hosts of the students were older with nicer homes. I secretly thought he’d be disappointed to stay with us. I know this is a silly worry considering he was coming from a one-room home without indoor plumbing, but I was thinking about the Joneses.

His perspective was different than mine.

“This is the home of a politician. These are the couches of a politician … . This is what I’ll call stinking rich. You live in posh environments, but you don’t feel they are posh.”

Jimmy stayed in our basement, which has an attached bathroom. He said,

“When you first showed me my room, I thought, ‘This must be the main part of the house, the best part of the house.’ Then I saw it was just the basement. In my country, I could work for years and still not have something as nice as your basement.”

I asked Jimmy if it frustrated him or made him angry to see people with so much. I always wonder that when visitors come — are they secretly judging us? Jimmy was gracious.

“Someone without my background who is struggling might be angry. But my feeling is biased because of Compassion. I understand why God blesses Americans — what you give. I believe that spirit of giving has gotten into American culture. You’ve been able to be content with what you have and give to others instead of keeping it for yourselves. Because of your generosity, God has blessed. God rewards you for listening to his call.”

I hope I can live up to Jimmy’s generous attitude toward us.

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