What to Expect from Your Child’s Letters

Working in the Compassion USA Contact Center, I get the opportunity to help answer the questions of Compassion sponsors over the phone, via email, or online about their sponsored children. And often there are questions about the letters sponsors receive […]

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Giving a Gift to Your Sponsored Child: The Whys, Whats and Hows

You have a few different options for sending a monetary gift. Each year, you can send $10 to $50 as a birthday gift, $10 to $50 as a general gift, and $25 to $1,000 as a family gift. You also have the option of donating any amount, we typically suggest $20, to the Christmas Gift Program on your sponsored child’s behalf.

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Why Do My Sponsored Child’s Letters Seem So Impersonal?

Questions about letter writing are the most common ones I hear in the contact center. Many sponsors call or write us because they are frustrated with the quality of the letters they receive from their sponsored children.

A few days ago, I spoke with Judy because she was upset that her sponsored child, Carlos, doesn’t answer the questions she asks in her letters. She was also frustrated because she had just received a letter wishing her a “Merry Christmas” … in June!

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Got Questions?

Got questions for us? How about ideas for improving our programs or processes? Praise? We’ll take that too. Share it all, and get answers, in our online customer support community staffed by representatives in our contact center.

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Are We Worth Your Trust and Money?

Does the money you donate to Compassion produce a good return on investment? Do we maximize the impact of your generosity?

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Can My Sponsored Child Visit Me?

Child protection is something we take very seriously. We know that 99 percent of you would smother your sponsored child with love, prayer and encouragement. Regrettably, it’s the few bad apples we have to be careful about. Allowing a sponsored child to travel to his or her sponsor’s home increases the risk of abuse or exploitation dramatically — a risk we cannot take.

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Why Do Child Development Centers Close?

We partner with more than 5,000 churches worldwide to implement our sponsorship program. And last year, 95 centers closed, about 1.7 percent of the centers open at the time. The number of child development centers that close each year varies. They close for a variety of reasons, and each case is different.

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How Does Our Letter Translation Process Work?

Letters are not just pieces of paper. They carry a connection — a relationship — and love from sponsors to registered children. Letters are powerful tools. The prayers, encouragement and affection they contain can change a life. But a lot of work has to occur to get the letters on their way.

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How Does Our Partnership With Local Churches Really Work?

We depend on the church in your sponsored child’s community to carry out our programs. With your help, we provide the church with finances, guidance and accountability in order to make their program a success.

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Can My Sponsored Child’s Siblings Be Sponsored, Too?

Our goal is to assist as many children and families as possible. In order to do this, we allow three children per family to be enrolled in our program.

However, the child development center staff is able to change that allowance to one or two children — based on the community’s needs. Particularly in Africa, one child registered per family tends to be the limit.

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