My husband and I recently adopted a puppy from the local humane society. When we got her home, she was a normal, happy, playful puppy. But within a few days, symptoms of kennel cough showed up.

So like a good pet parent, off to the vet I went.

I chose my dog’s vet based on the online ratings I saw on Google. They said this vet was the “best vet in town,” “caring,” “knowledgeable” and that people “wouldn’t trust their pups with anyone else.” And the vet’s website emphasizes his trustworthiness and that health is the office’s first priority.

However, my experience brought to mind that for people, as well as businesses, who we say we are and how we actually act can often be quite different.

After three visits in three days, I was completely disillusioned with the quality of service I received. No amount of four-star ratings on Google will change my opinion. My vet may think he is trustworthy, but I feel like he just wants my money.

At Compassion we describe ourselves as:

• authentic
• collaborative
• creative
• effective
• focused
• honest
• inclusive
• professional
• and respectful, to name just a few.

This is our personality. This is who we think we are.

Every decision we make is based on our “distinctives” – child focused, church based, Christ centered and committed to integrity. But are we really who we think we are?

Based on your interactions with us here, on Facebook and Twitter, and via email and phone calls, how would you describe us?

My Account l Sponsor a Child l Help Babies and Moms l Crisis Updates

So with our remote location and not many lunch options, one of the exciting features of our new building was the New Delhi Café. Our own little onsite restaurant. It’s not quite up to Google level, but it offers a menu of hot breakfast and lunch dishes available daily for the 550+ staff who work in this building. It’s great!

But here’s where we got Google beat. Our executives do the cooking!

Okay … not all the time. But once a month a “celebrity” chef cooks us lunch — it’s the “Guest Chef” program.

I bet Larry Page and Sergey Brin have yet to don the apron and tall white hat and serve up lunch to their employees.

Little tip: If you’re hoping to land a position here at Compassion, you might want to brush up on your culinary skills.

My Account l Sponsor a Child l Help Babies and Moms l Crisis Updates