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Empowerment is defined by the World Bank as “the process of enhancing the capacity of individuals or groups to make choices … (that lead) to desired actions and outcomes.” At Compassion, discussions on the concept of “empowerment” are not new; but in practice, how evident is empowerment in our management behavior?

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David Kinnaman, President of The Barna Group, recently told an assemblage of more than 100 Compassion employees, “Your business model is out of date.” He didn’t suggest it. He declared it. As fact. He didn’t say it might happen in the future. He said it’s here. He didn’t position it as his opinion to consider.…

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