How Are Your Compassion Letters Delivered?

Even though you can quickly and easily zip off a love-filled letter online or via our app, the children you sponsor still use good old-fashioned pen and paper to share their lives with you. And the journey of how those paper letters get to and from the children you sponsor is sometimes one of adventure!

compassion letters delivered Ghana

Our Compassion country offices work diligently to deliver your letters in the most efficient and cost-effective way. This sometimes includes using local and international postal and delivery services.

But in cases where a local church partner is isolated, they sometimes have to go the extra mile — literally — to get your letters into those eager little hands.

Imagine a farming village on the border of Thailand or a remote island in Indonesia or a rural town in Ghana. Places where electricity, paved roads, running water or modern conveniences — let alone post offices — can be scarce.

This is where dedicated local Compassion staff comes in.

For this month’s installment of the Compassion Letter Club, we’re going to follow the journey of how your letters in Ghana get delivered. Even though letter delivery varies from country to country, this will show you just how dedicated our staff around the world are to ensuring the kids get to hear from you!

Letter Arrival

compassion letters delivered Ghana

Compassion Ghana staff getting your letters ready to be delivered to the children and children’s letters ready to be shipped to you.

When your letters arrive at the Compassion Ghana national office, they go through a series of processes including quality checks. Ghana’s official language is English so the letters don’t need to be translated. However, in countries where the children don’t speak English, the letters are translated by our talented staff.

Even though letters in Ghana are not translated, they are checked to ensure they don’t contain anything inappropriate, like personal addresses, phone numbers, Facebook accounts or the use of foul or insensitive words. This is to protect both you and the child you sponsor.

Additionally, your letters are reviewed for questions that need responses. These questions are highlighted in a special box on the paper letter. This is to make sure the center workers and children do not miss them when they are replying.

Letter Leaving

Your letters are then printed and sorted according to the development center. They are later bound, grouped into clusters of about 12-14 development centers, and packaged. Each package is put into a protective bag and sealed.

Every cluster in Ghana has a collation center and a collation officer.

compassion letters delivered Ghana

Emmanuella, a collation officer for the Tongu cluster receives and logs all the cluster’s letters.

A professional courier service picks up these packages from the office and delivers them to the collation points. Then, the representatives from the individual development centers make their journey to pick them up there.

Letter Pickup

Adidome Global Child Development Center (CDC) is the collation point for centers in the Tongu cluster in the Volta Region. Dove CDC is just one of the centers in the Tongu cluster.

While some of the CDCs deliver letters once a month, Dove receives so many letters to and from the children that they deliver letters once a week! So, every Saturday, the center’s activity day, children look forward to getting letters from their sponsors.

compassion letters delivered Ghana

Compassion staff member at Dove Child Development Center, Lorlor, gets the joy of delivering your letters.

Lorlor Glover, a social worker for Dove, makes sure to meet their expectations.

It’s Lorlor who travels from Dove to Adidome every Thursday to collect your letters and also to send children’s letters to the national office so they can be sent off to you.

Letter Journey

Lorlor’s journey is not a quick or easy one.

compassion letters delivered Ghana

Lorlor gearing up for one of her two motorbike rides to fetch sponsor letters.

To get to Adidome from Dove, Lorlor has to cross the River Volta, which is about 30 minutes away by motorbike.

compassion letters delivered Ghana

Lorlo motorbikes to the river, where she is then ferried by boat.

compassion letters delivered Ghana

Once she’s across the river, Lorlor takes another 25-minute motorbike ride to the cluster’s letter collation center at Adidome Global CDC.

compassion letters delivered Ghana

Lorlor bargaining for the fare to take a passenger motorbike to the collation center.

At the center, Lorlor meets Emmanuella, the collation officer, who has logged every letter. Lorlor double checks the log and signs before Emmanuella hands over the packages to her.

compassion letters delivered Ghana

Emmanuella and Lorlor accurately documenting the journey of your correspondence.

Then Lorlor repeats her long journey all the way back to Dove, bearing your precious letters. Phew!

Letter Delivery

When Lorlor gets to the center, she then logs all of the letters into a notebook. She also makes photocopies of each letter to put in the children’s folders so they can take the originals home to treasure.

By the end of Saturday, the letters are handed out to the eagerly awaiting kids.

compassion letters delivered Ghana

14-year-old Godwin is excited to get a letter from his sponsors!

Fourteen-year-old Godwin is one of the frequent letter receivers at the center.

“My sponsors write about two or more letters to me in a month. If one month passes without me getting any letter from them, I feel that something might be wrong. So, I pray for him,” says Godwin.

Godwin’s sponsors, Sharon and Chuck, have encouraged him over the years. Their letters are very special to him and his family. After reading and replying to the letters, he keeps them in a special compartment built into his parents’ bed to keep them safe from his little sisters.

compassion letters delivered Ghana

Godwin and his family read Sharon and Chuck’s letters together.

Letter days are always special at Dove. Even though not every child gets a letter as frequently as Godwin, everyone still participates in the celebration.

Esinam, the Dove CDC director, says,

“When children get letters, the whole community hears about it and rejoices. Dove is a very small town that is not known to even some of her surrounding towns. So, for someone abroad to think about a child in Dove and write to that child, it is a very big thing for them.

We thank the sponsors for their support and the gifts they send to these children. It is a life-changing opportunity.”

compassion letters delivered Ghana

All across the world, your letters are intimately cared for by Compassion staff and volunteers like these in Ghana. They have seen firsthand how the process of sharing two lives through letter writing can be life-changing for a child and his or her sponsor. And they go to great lengths to facilitate that relationship!

Make the day of the child you sponsor and write to them now!


Be sure to check out letter writing ideas and inspiration from other sponsors on the Compassion Letter Club collaborative board on Pinterest!

Story and photos by Vera Mensah-Bediako (Ghana Photojournalist)

8 Comments |Add a comment

  1. Stacey Whitley December 12, 2019

    Hello, I am a new sponsor. I sent my sweet child a letter online but would like to get him a small birthday present. How would I send that??
    Thank you,

    1. Christina December 12, 2019

      Hi Stacey! Welcome to the Compassion family! Thank you for choosing to bless sweet Ruben with your love, support, and encouraging letters!

      We appreciate your desire to bless your kiddo in a very tangible way. Regrettably, we are not able to send packages to your child due to the very high customs charges and high incidence of theft associated with sending items other than letters. Instead, we encourage you to send a monetary gift. I see you have already signed up to send an annual birthday gift to Ruben each year. He will be so blessed by your generous gift! When you send a monetary gift to Ruben or his family, a staff member will meet with Ruben and his family. With the assistance of church staff, they will purchase what they need most. This also benefits the local economy of your sponsored child by supporting local businesses.

      There are other fun ways to bless your kiddo too! Along with a personal letter, you can send: stickers, bookmarks, musical greeting cards, and pop-up cards. These items will be physically delivered to your child. Please keep in mind that items sent without a personal letter will not be delivered to your sponsored child. You can also send: letters, photos, postcards, greeting cards, coloring pages and paper crafts. However, your child will not receive the original items. The items will be scanned and sent electronically. The total number of items (including stationery and the letter to your child) should not be more than six sheets, and each flat paper gift item should not be larger than 8.5” x 11”. If you have any further questions about our letter writing guidelines, more information is available here.

      Please let us know if you have any additional questions. Have a blessed day!

  2. NANCY ZONE May 20, 2019

    The child i was given is under 2 yrs old. even if i wrote her a letter, your website still doesn’t tell me where to send the letter.

    1. Shannon May 20, 2019

      Hi Nancy,
      We would encourage you to write to your child even if they are very young. One of the tutors or a family member will work with the child to write to you, which is a great opportunity to get to know your child and their family, as well as more about the project and program. You may either write to your child online at or you may send hand-written letters to:
      Compassion International
      Attn: Correspondence
      Colorado Springs, CO 80997
      (A street address is not needed as we have our own zip code.)

      Please email us at [email protected] if you need help setting up an online account and we would be happy to help you with that!

  3. JustMe April 21, 2019

    Wow…the whole entire town celebrates letters! A wise lady, a family friend, once told me that I am like a pebble thrown into a pool of water: the ripples can stretch out and go anywhere! I guess letters are like that too, and I bet most of the sponsors who write to kids in those situations have NO idea how amazing their letters are to those people! That’s so cool to think about! 🙂

  4. Mary Martin November 30, 2018

    You have made me cry and this has so touched the deepest part of my heart. How can I write more often and pray more frequently for my child. I have added Karen, a teen ager, and still here from Rosemery Yasmy sirlupu. I sent $50 to Karen for her birthday and for Christmas. I want to send $25 to Rosmery too for Christmas.

    1. Shannon November 30, 2018

      Hi Mary,
      We are so happy to hear that our blog really touched your heart! We would be honored to assist you in giving a gift to your sweet child! Please email us at [email protected] with your sponsor number and we will be happy to help! 🙂 -Shannon

  5. Lorraine Blanchard November 28, 2018

    I enjoy every weekend, I spend time to write to my sponsor child, Reinier. He is very special to me and I can’t wait to get a letter from him. I know God has placed him in my prayers and thoughts. Although Reinier is 5, I try to talk to him like I was talking to my child.

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